Privacy policy

This Privacy Policy describes how GNG invest EOOD ("we", "us", "our") collects, uses, and protects your personal data when you visit or make a purchase from www.donmarine.eu.

1. Data Controller

GNG invest EOOD
Boulevard Maritsa 41
4003 Plovdiv
Bulgaria

Email: info@donmarine.eu

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Name, billing and shipping address
  • Email address and phone number
  • Payment information (processed securely via third-party providers)
  • Order details and purchase history
  • IP address, browser type, and device information

3. Purpose of Processing

We process personal data for the following purposes:

  • Order processing and fulfillment
  • Customer support and communication
  • Compliance with legal obligations
  • Website improvement and analytics
  • Fraud prevention and security

4. Legal Basis for Processing

  • Article 6(1)(b) GDPR – performance of a contract
  • Article 6(1)(c) GDPR – compliance with legal obligations
  • Article 6(1)(f) GDPR – legitimate interests
  • Article 6(1)(a) GDPR – consent (for marketing and tracking)

5. Data Sharing

We may share personal data with the following categories of recipients:

  • Shopify Inc. (eCommerce platform provider)
  • Payment service providers (e.g. Stripe, PayPal)
  • Shipping and logistics partners
  • IT and analytics service providers
  • Public authorities where required by law

All third parties are obligated to process data in accordance with applicable data protection laws.

6. International Data Transfers

Some service providers may process personal data outside the European Economic Area (EEA). In such cases, appropriate safeguards, such as Standard Contractual Clauses, are applied.

7. Data Retention

  • Order and invoice data: up to 10 years (legal obligations)
  • Customer communication: up to 2 years
  • Marketing data: until consent is withdrawn

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, contact: info@donmarine.eu

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and provide personalized advertising.

Types of cookies used:

  • Essential cookies (required for operation)
  • Analytics cookies (e.g. Google Analytics)
  • Marketing cookies (e.g. Facebook Pixel, Google Ads)

Non-essential cookies are only activated with your consent via the cookie banner.

You can manage or withdraw your consent at any time through your browser settings or the cookie banner.

10. Google Services

We use services provided by Google LLC, including Google Analytics and Google Ads.

These services help us analyze website usage and measure advertising performance. Data collected may include IP address, device information, and user interactions.

Google may process data outside the EEA. Appropriate safeguards, such as Standard Contractual Clauses, are in place.

11. Meta (Facebook Pixel)

We use the Facebook Pixel provided by Meta Platforms, Inc.

This tool allows us to measure advertising effectiveness and display targeted advertisements on Facebook and Instagram.

Data collected may include browsing behavior and device information.

Processing may occur outside the EEA with appropriate safeguards.

12. Email Marketing

If you subscribe to our newsletter or provide your email address, we will use your data to send marketing communications.

This is based on your consent (Article 6(1)(a) GDPR).

You can unsubscribe at any time via the unsubscribe link or by contacting us.

13. Profiling and Advertising

We may analyze user behavior to improve services and provide relevant advertising.

This may include tracking browsing activity, measuring ad performance, and creating marketing audiences.

Such processing is carried out only where legally permitted and, where required, based on user consent.

14. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

15. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page.

16. Contact

GNG invest EOOD
Boulevard Maritsa 41
4003 Plovdiv
Bulgaria
Email: info@donmarine.eu